Returns

Need to return your item?

You can return any item for a refund within 14 days of receiving it. (For hygiene purposes this excludes jewellery and tights)

All that we ask is that items are returned in their original condition (unworn and without marks from makeup/tan/deodorant etc) and with their original tags attached.

We will refund the original payment method for the full value of the item less shipping paid.

Please allow up to 14 days for us to process your return and issue your refund.

Please inform us within 7 days if there is a problem with your order.

 

How to return your item?

Returns must include a completed returns form ( included in your parcel ) failure to do so may result in a delay with your refund.

Parcel up your item with the form and then drop it in your nearest post office.

We recommend you use a recorded/trackable service that will insure you in the unlikely event of it being lost in transit.

Please keep your postage receipt as your proof of postage.

Please return your items to:

Forever young - returns

110 High Street

Little Lever

Bolton

BL3 1LR

UK

 

Exchanges

Unfortunately at the moment we cannot process an exchange.  You can return your item to us for a refund and then place a new order to get the item of choice.  

In the unlikely event where a faulty or incorrect item is received then we will exchange this for you providing the item is available.